Find an accessible itinerary: instructions
Would you like to know the accessibility of your itinerary? Go to "Find my itinerary" and click on "Access Facilities" to choose the ones that are best suited for you.
Would you like to know the equipment and services present on your journeys?
When you search for an itinerary, click on "Access Facilities" and tick the option "Know the facilities present on my route". This will let you see on your route card the information concerning the equipment available in the stations and on board the vehicles.
Like this you will be informed of the presence of lifts, sound equipment (speakers, audible guidance) and visual equipment (screens) in the stations and on the vehicles of your route and thus know your journeys better.
Would you like to find a journey accessible to wheelchairs?
When you search for an itinerary, click on "Access Facilities" and tick the option "Find routes accessible to passengers in a wheelchair".
In Paris, all bus lines are declared accessible, which means that all vehicles have retractable ramps and at least 70% of the stops are up to standard. The ViaNavigo itinerary search still doesn’t identify the bus stops that are not up to standard. Consequently, you should consult the bus route maps to make sure that the stops on your itinerary are accessible.
The Tram lines are 100%accessible, with low-floor vehicles that are level with the quay. Outside of Paris, the network of accessible bus lines is growing. The rail network offers the most travel alternatives.
The itinerary search combines all of these possibilities and offers routes accessible to passengers in a wheelchair. Since the network is not yet totally accessible, you will find fewer itinerary proposals than during a traditional search.
This functionality is in beta phase, thus use it with caution and send us your comments regarding the quality of the solutions proposed by ViaNavigo.
Learn moreAccess the itinerary search
Consult the map of train and bus stations accessible to passengers in a wheelchair